Last Updated: October 27, 2025

Welcome to Sanadi Home Health Care, by accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site or booking any services.

1. Acceptance of Terms

By using our website or engaging with our home healthcare services, you confirm that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our website or services.

2. Scope of Services

Sanadi Home Health Care Center provides licensed home healthcare services including, but not limited to:

• Home nursing

• Doctor on call

• Physiotherapy

• IV therapy

• Maternity and elderly care

• Autism support

• Lab collection services

All services are provided by trained and qualified professionals in accordance with UAE healthcare regulations.

3. Appointments and Bookings

Appointments can be requested through our website, phone, or email.
While we do our best to accommodate all requests promptly, appointment availability may vary based on demand and location.
Please provide accurate information when scheduling to help us serve you effectively.

4. Payment Terms

Service charges are confirmed before booking. Payments may be made through approved methods including cash, bank transfer, or other authorized payment channels.
Certain services may require advance payment or deposits, which will be communicated clearly before confirmation.

5. Cancellation and Refund Policy

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
Refunds, if applicable, will be processed in accordance with our internal policies and UAE consumer protection regulations.

6. Medical Disclaimer

Our healthcare professionals provide medical support and care based on professional training and guidelines.
However, information provided on this website is for general knowledge only and should not replace professional medical advice, diagnosis, or treatment from your physician.

7. Limitation of Liability

While Sanadi strives to deliver the highest standards of care, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
All care is provided in good faith and in compliance with applicable medical standards.

8. Confidentiality and Data Protection

We take your privacy seriously. All personal and medical data are handled according to our Privacy Policy and UAE data protection laws.
Information shared with our team remains confidential and secure.

9. Intellectual Property Rights

All content on this website — including text, images, graphics, and logos — is the property of Sanadi Home Health Care Center LLC and protected by copyright laws.
You may not reproduce, modify, or distribute any part of this content without written permission.

10. Changes to Terms

Sanadi reserves the right to update or modify these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page with the updated date clearly stated above.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of UAE courts.

12. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:

Sanadi Home Health Care
126, Sultan Centre, Oud Metha, Health Care City, Dubai
📧 Email: info@sanadicare.ae
📞 Phone: +971 543211979